User Manual Q&AAnswer
Apr 30, 2025 - 04:39 AM
To download and set up the Cync App for the GE Cync Outdoor Wired Smart Camera, please follow these steps:
1. Connect the power cord: Plug in the Outdoor Wired Smart Camera in a convenient location using the provided power cord.
2. Download the Cync App: On your smartphone, go to the app store (Google Play Store for Android or App Store for iOS) and search for "Cync App, powered by Savant". Download and install the app on your smartphone.
3. Add your camera to the Cync App: Open the Cync App and follow the on-screen instructions to create an account or log in if you already have one. Once logged in, tap on the "Add Device" or "+" button to add your Outdoor Wired Smart Camera. Follow the prompts to connect the camera to your Wi-Fi network.
4. Install your camera: After completing the setup in the Cync App, choose a suitable location for mounting the camera. Make sure to avoid direct sunlight, stay within range of your Wi-Fi router, and do not obstruct the camera's view. Use the Cync App's Wi-Fi signal strength indicator to ensure you're in Wi-Fi range. Hold the mounting bracket in position and mark the hole locations with a pencil. Drill holes using a 1/8" drill bit and insert screws to mount the bracket to the wall or soffit. Then, align the red notch on the base of your camera with the red notch on the mounting plate and slide the camera base onto the mounting plate until it clicks in place.
5. Plug in the camera, adjust the position, and finish setup: Plug your camera into a covered outlet. Optionally, you can attach the power cord to the siding or ceiling for more discreet mounting. Adjust the camera to the desired angle using the camera view in the Cync App. Once you have the desired view, turn the camera neck clockwise to tighten the ball joint and lock the camera in place. You can now use the Cync App to check the camera's live feed, select motion settings, and customize motion detection zones under the camera's settings.
For further assistance or troubleshooting, you can visit cyncsupport.gelighting.com or call 1-844-302-2943.
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