User Manual Q&AAnswer
Apr 29, 2025 - 12:24 PM
The warranty period for Shaw SMARTCORE Tile Strata Marble 0.71-in x 94-in PVC Floor Quarter Round is 5 years. This warranty covers manufacturing defects under normal use during the specified period. It is important to note that the warranty is limited to the original end-use purchaser and is not transferable. To make a warranty claim, you should contact your authorized dealer or Shaw Industries sales representative and provide a valid proof of purchase, a detailed description of the issue, and photographs showing the concern. The Company will evaluate your claim and, if a defect covered under the warranty is found, will either repair the affected area, replace the affected product, or refund the proportional purchase price for the affected area. The Company will cover the reasonable costs for product, freight, and labor.
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