User Manual Q&AAnswer
Apr 12, 2025 - 06:37 AM
To check if your camera is being recognized by the system, follow these steps:
1. Connect the camera to any USB 2.0 or USB 3.0 port on your computer.
2. Wait for a few seconds for the camera to be recognized by the system.
3. On a Windows computer, go to Control Panel > System and Security > Device Manager. Look for the camera under the list of devices. If the camera is listed, it means it is recognized by the system.
4. On a Mac computer, click the Apple Menu in the top left corner of your screen, then click "About this Mac." In the pop-up window, click on "System Report." In the System Information window, navigate to the USB section and check if the webcam is listed as a connected device.
If the camera is not listed or if you encounter any issues, please refer to the FAQ section in the user manual starting from page 8 for further troubleshooting steps.
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