User Manual Q&AAnswer
Apr 09, 2025 - 09:42 AM
There could be a few reasons why your Sloan SF-2100-SF-2150 Pedestal Faucet is not delivering any water when the sensor is activated. Here are some troubleshooting steps you can take:
1. Check if the water supply stop(s) are closed. Open the water supply stop(s) to allow water flow.
2. If the water strainer in the control module is clogged, close the supply stops and remove the water inlet line at the control module. Clean the strainer and water inlet line, then reinstall them. If the strainer is damaged, replace it.
3. For battery-powered models, low batteries can cause the faucet to malfunction. Replace the batteries with fresh ones.
4. If the faucet is powered by an adapter, check for a power failure. Ensure that the power supply is functioning properly.
If none of these steps resolve the issue, it is recommended to contact Sloan Technical Support at 1-888-SLOAN-14 (1-888-756-2614) for further assistance. They will be able to provide you with specific troubleshooting advice or arrange for a repair if necessary.
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