User Manual Q&AAnswer
Apr 09, 2025 - 12:39 AM
To connect the MOBI 70678 Smart BMI Wi-Fi Total Body Composition Scale to the app, please follow these steps:
1. Download the MOBI Plus App: Search for "MOBI Plus" in your app store and download the app to your smartphone.
2. Register: Open the MOBI Smart App and tap on "Register." Agree to the Privacy Policy terms and conditions. Enter a valid email address and verify it. Create a password and login to your account.
3. Add Device: Once you've accessed your MOBI Smart account, go to the main Device tab. Tap on "Add Device" or tap on the "+" icon on the top right-hand corner. Select "Smart Weight Scale."
4. Setup 2.4 GHz Wi-Fi: Enter your 2.4 GHz Wi-Fi name and password. Tap "Next" to confirm. If you cannot identify your 2.4 GHz Wi-Fi network, please contact your Internet Service Provider. After confirming, you'll be prompted to reset your device.
5. Connect: Follow the instructions on the MOBI Smart App and the device. Your app will begin a 2-minute countdown before it notifies you of its pairing status.
6. Success: If your device has successfully paired, you may rename your device for easier management or edit it at a later time. After setting up your device, select a user profile and add your height, age, sex, etc. The MOBI Smart App will use this information when generating results for your body composition data, such as BMI, Body Fat %, Basal Metabolism, etc. On the MOBI Smart App, tap “Setup” to select your unit of weight measurement (lbs., kg, St.).
If you encounter any issues during the setup process, you can contact support at www.getmobi.com/gethelp or call (323) 904-3000, Monday - Friday, 8:30 AM - 5:30 PM PST.
Please note that this product requires a 2.4 GHz Wi-Fi signal, and the signal strength may vary based on location, bandwidth, and network strength.
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