User Manual Q&AAnswer
Apr 08, 2025 - 12:20 PM
To ensure the security of PIN entry when using the Ingenico Move 5000 Mobile Payment Terminal in a fixed installation where the cardholder cannot shield their PIN themselves, follow these guidelines:
1. Angle the device at 45 degrees or more, so that oversight of the PIN entry from the rear of the device is not possible.
2. Use a swivel stand that allows the customer to position the device at the best angle to prevent oversight, or fix the device in the best possible position to prevent oversight if a generic position exists in the specific environment.
3. Accompany the device environment with conspicuous notices and educational material that informs the customer to shield their PIN during PIN entry.
4. Deploy the device in a way that prevents oversight from other customers in different payment lanes or other areas of the shopping environment. This can be achieved by placing the customer between the device keypad and other customers or by using the checkout itself to shield the PIN entry process.
5. Note that the terminal is exclusively made for indoor use. If the above conditions cannot be fulfilled, the device with PIN shield must be used.
Please refer to the user manual for further details and instructions on the installation and usage of the Ingenico Move 5000 Mobile Payment Terminal.
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