User Manual Q&AAnswer
Apr 07, 2025 - 09:44 AM
To update the firmware on the episode EA-AMP-HYB-2D-X000 Hybrid Amplifier using the web UI, follow these steps:
1. Log into the hybrid amplifier and click on "Firmware Update".
2. Take note of the file type the amplifier is asking for, either PO or P1.
3. Click on "Choose File" and locate the correct firmware file for the amplifier being updated.
- For EA-AMP-HYB-2D-2000, use the v5.00 file labeled as SA1000_5_00_p0.bin or SA1000_5_00_p1.bin.
- For EA-AMP-HYB-2D-1000, use the v8.00 file labeled as SA1000_8_00_p0.bin or SA1000_8_00_p1.bin.
4. Select the file that matches the file type noted in step 2 (P0 or P1).
5. Click on "Update Image". Wait until the progress bar completes and a message is displayed underneath, indicating a successful upgrade and restarting the amplifier.
6. Refresh the browser to verify that the amplifier is back online. Click on "About" and check the firmware version, which should be 6.00 for EA-AMP-HYB-2D-2000 and 9.00 for EA-AMP-HYB-2D-1000.
Note: The firmware update process must be done using a PC or OvrC. MacBooks are fixed on the current release and the process does not work.
For further assistance, you can contact tech support through chat, telephone, or email. Visit ctrl4.co/techsupport for more information.
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