User Manual Q&AAnswer
Apr 04, 2025 - 06:37 AM
To pair your Philips Android device with Bluetooth for the DreamMapper Mobile app, please follow these steps:
1. Make sure you are next to your sleep apnea machine, it is plugged in, and the blower is not running.
2. Check that the email address you are using for DreamMapper matches the email address you used to register your device for the Voluntary Device Recall, or the email address you were recently contacted about the recall.
3. Open the DreamMapper app on your Android device.
4. Tap the three bars in the upper left-hand corner of the app and select "Settings."
5. Tap on "Preferences."
6. If necessary, update the email address in the "Preferences" section. Note that the username email address may be different from the email address found in "Preferences."
7. Connect the AC power to your DreamStation machine by following the instructions provided in the manual.
8. Turn the xxxx on the DreamStation machine until "My Setup" is displayed and press the xxxx once.
9. Turn the xxxx until "Bluetooth" is displayed and make sure Bluetooth is turned "On."
10. In the DreamMapper app, tap the three bars again and select "Settings."
11. On the "Settings" page, tap "Therapy Device" at the bottom.
12. Tap "Using Bluetooth" in the primary device section.
13. Acknowledge Bluetooth consent by tapping the white/blue box above the "Begin Using" button. A green/white box means consent was given.
14. Tap the "Begin Using" button to start Bluetooth pairing.
15. If prompted, grant location access on your mobile device by clicking "OK."
16. For Location Access, select "While Using the App" if applicable.
17. A pairing request will appear on your mobile device. Do not select "PAIR" on your phone yet.
18. On the display screen of your sleep machine, you will see a 6-digit code and the word "No" in the lower left-hand corner.
19. Turn the xxxx on your sleep machine to change the "No" to "Yes" and press the xxxx once.
20. Press "Pair" on your Android mobile device.
21. If prompted, click "Yes" to acknowledge data sharing, which is necessary to capture your machine's therapy settings.
22. You will return to the "Therapy Device" screen in the app, and the "Using Bluetooth" box on the primary device should now be green/white.
23. Go back to the main "Settings" screen by tapping the three bars and selecting "Sleep."
24. A data transfer progress bar will appear at the top of the app.
25. Once the transfer reaches 100%, you will receive a message that the upload was successful.
By following these steps, you should be able to pair your Philips Android device with Bluetooth for the DreamMapper Mobile app. If you encounter any issues or need further assistance, you can refer to the DreamMapper instructions in the application's Help-FAQ tab or contact DreamMapper Support at 844-240-1649.
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