User Manual Q&AAnswer
Mar 22, 2025 - 04:03 AM
To install the Cync Smart Switch, please follow the steps outlined in the installation guide provided. Here is a summary of the installation process:
1. Before starting, make sure to turn off the power for the switch location at the circuit breaker box.
2. Remove the existing wall plate and switch from the wall. Use a voltage tester to confirm that the power to the switch is off.
3. Connect the wires:
- Connect the neutral (white) wire on the switch to the neutral (white label) wire from the wall.
- Connect one of the line/load (black) wires on the switch to the line/load (black label) wire from the wall.
- Connect the remaining line/load (black) wire to the other line/load (black label) wire from the wall.
- Connect the ground (green) wire on the switch with the ground (green label) wire from the wall.
- Cap the 3-way/multi-way traveler wire if applicable.
4. Fit the wires back into the wall box, ensuring the switch is oriented correctly.
5. Secure the switch to the wall using the provided screws and a Phillips screwdriver. Snap the wall plate cover onto the switch.
6. Turn the power back on at the circuit breaker box. The light on the switch will flash blue, indicating that the device is wired correctly and in setup mode.
If you encounter any issues during the installation process or if the lights do not turn on after installation, please refer to the troubleshooting section in the installation guide or visit cyncsupport.gelighting.com for further assistance.
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