User Manual Q&AAnswer
Mar 22, 2025 - 02:36 AM
To connect the Hoymiles DTU-W100 3 Gen WiFi Model to the internet, please follow these steps:
1. Download the Hoymiles Mobile Installer App on your smartphone or tablet.
2. Make sure you have the following items: Hoymiles DTU-W100, adapter, and a stable internet connection.
3. Power on the DTU-W100:
- Option 1: Connect the DTU to the adapter and plug it into a wall socket.
- Option 2: Connect the DTU to the adapter and plug it into a power strip. Ensure that it is placed at least 0.5 meters above the ground and installed at a 90-degree angle perpendicular to the ground. Avoid installing it directly above metal or concrete to prevent signal interference.
4. Wait for the DTU-W100 to power on. The red, green, and blue lights will flash in sequence for one second each for 30 seconds.
5. Open the Hoymiles Mobile Installer App on your smartphone or tablet and log in.
6. Locate "O&M" at the bottom of the page and select "Network Config".
7. Follow the instructions in the app to complete the Wi-Fi configuration.
If you need more detailed setup instructions or encounter any issues, you can contact Hoymiles Technical Service Center at service@hoymiles.com or refer to the Quick Installation Guide for S-Miles Cloud (Hoymiles Monitoring Platform) Online Registration.
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