User Manual Q&AAnswer
Mar 20, 2025 - 03:42 AM
The start-up sequence for the Engage device typically takes up to 20 minutes to power on and become ready to make a sale. The time may vary depending on the vending machine's communication with the card reader and the cellular signal reception. During the start-up sequence, the device will display various screens such as "System Initializing," "Loading," and "Not ready." Once the device is ready, it will display "Ready" on the screen, and the bottom of the screen will show "Tap, insert, or swipe payment to begin." It is important to note that the device needs to download and process software updates during the initial power-on, so it is recommended to allow the system to complete all updates before attempting any test swipes.
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