User Manual Q&AAnswer
Mar 18, 2025 - 02:14 AM
To charge the SureSafeGO 24/7 Monitored Personal Alarm, follow these steps:
1. Plug the SureSafeGO charging station into a power socket using the power cable provided.
2. Place the SureSafeGO pendant into the charging station to charge it up. Make sure it clicks into the charger to ensure it is inserted correctly. You will hear a beep sound when the pendant is placed into or taken out of the charger.
3. Leave the device on charge for a minimum of 3 hours before first use. The green LED will flash every 3 seconds while charging. The green LED will stay on solid when it is fully charged. It is safe to leave the device on charge even after it is fully charged, as the battery cannot be overcharged.
Note: When the battery drops below 20%, the red LED on the pendant will flash every 3 seconds, and the pendant will beep and vibrate once. We recommend charging your SureSafeGO for 1 hour when you receive the low battery alerts.
If you have any further questions or need assistance, you can contact SureSafe at 0800 112 3201 or email info@personalalarms.org.
Add New Comment