Answer

Mar 13, 2025 - 09:28 PM
If you are experiencing a connection but no sound issue with your S15 Wireless Earbuds, you can try the following troubleshooting steps:
1. Click the right earbud once to increase the volume. Sometimes, the volume level may be set too low.
If the issue persists, please refer to the manual for further assistance or contact customer support for additional help.
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