How do I update the software on my Poly Trio Solution Smart Conference Phone? (poly Trio Solution Smart Conference Phone Owner's Manual)

Answer

manuals.plus

Mar 05, 2025 - 11:37 PM

To update the software on your Poly Trio Solution Smart Conference Phone, follow these steps:

1. Check the current software version: Press the Home button on the phone, then go to Settings > Status > Platform > Application. Note down the current software version.

2. Download the latest software: Visit the Poly Support website and search for the software update for your specific model of Poly Trio phone. Download the software file to your computer.

3. Transfer the software to the phone: Connect your computer to the Poly Trio phone using a USB cable. On your computer, open a web browser and enter the IP address of the phone in the address bar. You can find the IP address by pressing the Home button on the phone, then going to Settings > Status > Network > TCP/IP Parameters. Once you enter the IP address, you will see the phone's web interface.

4. Upload the software: In the phone's web interface, go to Utilities > Software Upgrade. Click on the "Browse" button and select the software file you downloaded in step 2. Click "Upload" to start the software upgrade process. The phone will reboot during the upgrade process.

5. Verify the software update: After the phone reboots, press the Home button and go to Settings > Status > Platform > Application. Check if the software version has been updated to the latest version.

Note: It is recommended to backup your phone's configuration before performing a software update. Refer to the Poly Trio Solution Smart Conference Phone Owner's Manual for detailed instructions on how to backup and restore the phone's configuration.