User Manual Q&AAnswer
Mar 05, 2025 - 03:09 AM
To order replacement parts for your heatilator GC300STLE See-thru Gas Fireplace, you will need to contact a dealer or distributor. Hearth and Home Technologies does not sell directly to consumers. When requesting service parts, make sure to provide the dealer or distributor with the model number and serial number of your fireplace. This information will help them identify the correct parts for your specific model. Please note that the log assembly, logs, twigs, and other components listed in the manual are marked as "no longer available," which means they may not be in stock. It is advisable to check with the dealer or distributor for availability and alternative options.
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