User Manual Q&AAnswer
Mar 01, 2025 - 02:14 AM
To connect the Mirabella Genio Wi-Fi Pixel Oval Floor Lamp to the Mirabella Genio app, please follow these steps:
1. Download the "Mirabella Genio" app from the App Store or Google Play and register an account.
2. Connect your mobile phone to a 2.4GHz Wi-Fi network (this lamp does not support 5GHz Wi-Fi).
3. Connect the Wi-Fi controller to the lamp and plug the adaptor into the Wi-Fi controller.
4. Wait for the lamp to start blinking.
5. If the lamp doesn't start blinking, press and hold the ON/OFF button on the Wi-Fi controller until it starts blinking.
6. If you're having difficulty connecting the lamp to the Genio app, wait for 3 minutes. If the lamp stops working, you can control it manually using the 3-button Wi-Fi controller.
If you still encounter issues, please ensure that you have entered the correct 2.4GHz Wi-Fi name and password, the Wi-Fi controller is in a location with good Wi-Fi coverage, and the 5GHz Wi-Fi signal is turned off on your router. Additionally, if you're using iOS 14, make sure the "local network" permission is turned on for the Genio app.
For further troubleshooting and FAQs, you can visit the Mirabella Genio website at www.mirabellagenio.com.au/faqs or contact Mirabella International Pty Ltd at 1800 636 528 or genio@mirabella.com.au.
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