User Manual Q&AAnswer
Feb 28, 2025 - 08:34 AM
If the Mouse Glide and Switch (MGS) feature is not working properly, you can try the following steps to fix the issue:
1. Delete the old Mouse Glide and Switch configuration: First, delete the existing configuration for MGS. Keep in mind that active connections of MGS will be disconnected when deleting the configuration.
2. Create a new Mouse Glide and Switch configuration: After deleting the old configuration, create a new configuration for MGS. Make sure to configure it correctly according to your requirements.
By following these steps, you should be able to resolve the issue with the Mouse Glide and Switch feature not working properly. If the problem persists, you may need to consult the KVM-TEC First Aid KVM Extender Over IP Instruction Manual for further troubleshooting steps or contact the manufacturer's support for assistance.
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