User Manual Q&AAnswer
Feb 28, 2025 - 04:59 AM
To charge the battery for your Fortis Ebike using the Kogan FS27HCMEBKA Charger, follow these steps:
1. If your model allows for battery removal, turn the key counter clockwise to the UNLOCK position and pull the battery outwards to remove it from the bike frame. If your model does not allow for battery removal, skip to step 3.
2. Open the dust cover on the charging port of the battery. Plug the charger into the battery charging port, ensuring it is firmly in place.
3. Plug the charger into an electrical outlet and turn it on. The indicator light on the charger will change from GREEN to RED, indicating that the battery is charging.
4. Allow the battery to charge until the indicator light on the charger changes from RED to GREEN. This indicates that the battery is fully charged.
5. After charging, unplug the charger from the power outlet first, then disconnect the charger from the battery. Replace the dust cover on the charging port.
Note: Make sure that the charging plug is securely in place to prevent any water ingress on the battery. Only use the charger provided with your bike to charge the battery. Avoid reverse charging the battery, as it can decrease the charge and discharge characteristics and the safety of the battery pack. Do not cover the battery during charging.
If you experience any issues during charging, such as the battery pack or charger becoming overly hot, emitting a bad smell, or fading in color, cease use immediately and contact help.kogan.com for support.
For more information or additional assistance, you can visit help.kogan.com for the most up-to-date guide for your product.
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