User Manual Q&AAnswer
Feb 28, 2025 - 02:56 AM
Yes, according to the user manual, if your product shows defects upon arrival, such as missing or defective parts or mismatched screws and holes, it is covered under warranty. You can contact WOODSLAND Joint Stock Company within one year of delivery to have the issue resolved. They will provide the necessary support to replace the missing parts or fix any defects.
However, it's important to note that the warranty does not cover defects caused by exceeding the weight capacity of the product, incorrect assembly, or any damages resulting from Force Majeure during shipping or product usage.
If you encounter any defects covered by the warranty, it is recommended to reach out to WOODSLAND Joint Stock Company's customer support for further assistance.
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