User Manual Q&AAnswer
Feb 27, 2025 - 11:07 PM
The Perfect Aire 3PAMSH12B-SZW Ductless Mini-Split System comes with a warranty period of seven (7) years for the internal parts or components, including the compressor, and a warranty period of two (2) years for the remote-control unit. The warranty periods begin on the original installation date, which is determined based on the following criteria:
- For products installed in existing residences: the date the product was originally installed.
- For products installed in a newly constructed residence: the date the residence is purchased from the builder.
- If the above installations cannot be verified: 90 days from the product's production date as shown by its serial number.
If any part or component is found to be defective during the applicable warranty period, Perfect Aire will replace the failed defective part or component free of charge. The replacement parts are warranted for the remainder of their original warranty period. It is important to note that defective parts must be made available to Perfect Aire in exchange for the replacement parts, and they become the property of Perfect Aire.
Please refer to the user manual for further details and contact Perfect Aire's customer support for any warranty claims or inquiries.
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