User Manual Q&AAnswer
Feb 22, 2025 - 02:42 AM
Switching to SSE broadband from another provider typically takes around 18 days for most customers. SSE will arrange to switch your broadband service from your current provider, and you won't need to contact your current provider unless your service is with Virgin Media. Your current provider will contact you to confirm that your supply is switching away and will inform you of any exit fees for your contract with them. SSE will notify you of your planned start date by email or letter approximately 10 days after you sign up.
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