How do I migrate my Cisco Catalyst 9160 Access Points from Meraki Management Mode to Cisco DNA Management Mode? (Cisco Catalyst 9160 Access Points Meraki Management User Guide)

Answer

manuals.plus

Feb 21, 2025 - 10:50 PM


To migrate your Cisco Catalyst 9160 Series Access Points from Meraki Management Mode to Cisco DNA Management Mode, follow these steps:

1. Check prerequisites:
   - Ensure that your access point devices have Meraki licenses assigned before migrating to Cisco DNA Management Mode.
   - Deploy a Catalyst 9800 controller with IOS-XE 17.9.1 or later. Refer to http://cs.co/9800bootstrap for minimum deployment requirements.

2. Open a Management Mode migration case:
   - Contact Meraki Support to open a Management Mode migration case from Meraki to Cisco DNA Management Mode.

3. Start a Meraki license return:
   - Once your devices are migrated to the Cisco DNA Management Mode, you can request a return of your Meraki entitlement.
   - Gather the required information, including:
     - Work with your partner to submit an order for an equivalent Cisco DNA license and support contract.
     - Serial number(s) of devices to be migrated to Cisco DNA Management Mode.
     - Open a return for Meraki licenses of migrated serial number(s) via https://dashboard.meraki.com/rma and specify that the RMA is for Cisco DNA license.
     - Provide Cisco DNA order and migrated serials as proof of migration.
     - A return exception is granted for Meraki licenses of migrated devices.
     - A credit memo is provided through the RMA process to offset the cost of Cisco DNA license and support.

Things to know:
- This return process is similar to any other Meraki return, except:
  - It is not bound to Meraki's current return policy duration requirements and can be executed at any point during the entitlement's duration.
  - It will only be approved if you specify that the RMA is for Cisco DNA license migration and provide Cisco DNA order and migrated serials as proof of migration.

What happens to my existing entitlement?
- Meraki entitlement will be removed from your dashboard organization post-return.
- If an RMA is done for a Cisco Catalyst 9160 Access Point, the replacement access point will come in the management mode the case was opened for, regardless of the mode that was originally purchased.

For more information, please visit Cisco.com.