User Manual Q&AAnswer
Feb 18, 2025 - 09:22 PM
If the KVM-tec 6023L-F Masterflex Dual KVM Extender over IP is not powering on, there are a few troubleshooting steps you can follow:
1. Check the power plug: Ensure that the power plug is securely connected to the power outlet.
2. Verify the power supply: Try using another power supply unit to see if the issue is with the current power supply. If the unit powers on with the new power supply, it indicates that the original power supply may be faulty.
3. Contact kvm-tec support: If the above steps do not resolve the issue, it is recommended to contact kvm-tec support for further assistance. They will be able to provide specific troubleshooting steps or arrange for a replacement if necessary.
Please note that these troubleshooting steps are based on the information provided in the installation guide for the KVM-tec 6023L-F Masterflex Dual KVM Extender over IP.
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