User Manual Q&AAnswer
Feb 18, 2025 - 02:03 AM
There could be a few reasons why you are unable to search for the tracker. First, make sure that the fitness tracker is fully charged. If the battery is low, it may not be detected by the app. Additionally, ensure that the tracker is placed close to your phone when trying to connect. Sometimes, signal interference can affect the connection, so removing other Bluetooth devices near the fitness tracker may help. If you are still unable to find the tracker, try turning off Bluetooth on your phone and then turning it back on. If you have previously connected the tracker via Bluetooth, unbind it and then search and bind again in the app. For iOS devices, make sure to click "pair" from Bluetooth to establish a successful connection.
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