User Manual Q&AAnswer
Feb 17, 2025 - 12:45 AM
To pair the TRIXIE TX9 Smart Automatic Feed Dispenser with your smartphone, follow these steps:
1. Download the "Tuya Smart" app to your cell phone or tablet.
2. Connect the automatic feeder to a power source using the power plug and switch on the main switch at the bottom.
3. Open the Tuya Smart app and click on "REGISTER" to create an account.
4. Next, you need to pair the device with your smartphone. There are two pairing methods available: EZ mode and AP mode.
- EZ mode: This mode works exclusively in pure 2.4 GHz networks. In the app, select "ADD DEVICE" and then select "SECURITY CAMERA (Wi-Fi)" in the VIDEO MONITORING device category. Follow the on-screen instructions to complete the pairing process.
- AP mode: This mode works with modern dual-band routers that broadcast 2.4 GHz and 5.0 GHz in parallel. In the app, select "ADD DEVICE" and then select "SECURITY CAMERA (Wi-Fi)" in the VIDEO MONITORING device category. Select "Wi-Fi MODE" from the drop-down menu and choose AP MODE. Enter your WLAN access data and tap "CONNECT NOW." Select the hotspot of the automatic feeder from the list of available WLAN networks (SmartLife_XXXX). The app will start the pairing process and should connect to the feeder after a short wait.
5. Once the pairing is successful, tap "FINISH" to go to the feeder's user interface.
Note: If you need to pair the automatic feeder again, such as after moving or changing your WLAN password, open the Tuya App home page, long tap on the Pet Feeder icon to remove the device from the app, and then wait for about one minute until the green indicator light on the front of the device starts blinking again. You can then repeat the pairing process in either AP or EZ mode.
For further assistance or troubleshooting, you can contact support at smartsupport@trixie.de.
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