How do I schedule the 5X8 Start-Up Service for my Symmetra system? (APC WSTRTUP-MW-09 5X8 Start-Up User Guide)

Answer

manuals.plus

Feb 12, 2025 - 02:34 AM


To schedule the 5X8 Start-Up Service for your Symmetra system, you can follow the steps below:

1. Contact APC or your local APC reseller to inquire about the service and its availability in your region.
2. Provide the necessary details about your Symmetra system, such as the model number, serial number, and any specific requirements or preferences you may have.
3. APC or the reseller will assist you in selecting the appropriate service package or individual service components based on your needs.
4. Once the service package is determined, APC will coordinate the logistics of the installation, including hardware delivery and scheduling installation technicians.
5. During the scheduled service visit, a Certified Field Service Engineer will perform functional verification tests to ensure your system is functioning correctly in all operational modes.
6. The engineer will also verify the installation, ensuring that all connections within the system have been made according to factory specifications.
7. After the service visit, APC project managers will provide you with a written summary report to keep you informed of the progress of your project.

Please note that labor and travel expenses are typically included in most service contracts, but it is advisable to review the specific terms and conditions outlined in the statement of work for the service specifics.

For further assistance or to schedule the service, it is recommended to contact APC or your local APC reseller directly.