User Manual Q&AAnswer
Feb 09, 2025 - 11:58 PM
To obtain a software license for EnCase Forensic, you have two options:
1. Physical License: You can obtain a physical license provided on a USB. To get a physical license, you need to contact OpenText online or call 1-800-499-6544. They will guide you through the process of obtaining the physical license.
2. Electronic License: Alternatively, you can download an electronic license from the My Support portal. To do this, you need to log in to My Support, which is the OpenText self-service portal. Once logged in, you can access the EnCase Forensic product page, which contains the option to download the electronic license. If you don't have a My Support account, you can register for one on the OpenText website.
It is recommended to refer to the EnCase Forensic Product Starter Guide for detailed guidance on installing and licensing EnCase Forensic software. This guide provides step-by-step instructions to help you through the process.
If you encounter any issues or have further questions regarding obtaining a software license, you can reach out to OpenText's technical support team by opening a ticket through the My Support portal. They will be able to assist you with any licensing-related queries or concerns.
Add New Comment