User Manual Q&AAnswer
Feb 06, 2025 - 07:28 AM
If your Logitech M185 wireless mouse is not working, here are some troubleshooting steps you can try:
1. Check if the mouse is powered on: Make sure the mouse is turned on by sliding the On/Off switch located on the bottom of the mouse.
2. Check the USB Nano receiver: Ensure that the USB Nano receiver is securely plugged into a USB port on your computer. If it is plugged into a USB hub, try plugging it directly into a USB port on your computer. If you are using a tower PC, you can visit www.logitech.com/usbextender for a USB extender.
3. Check the battery orientation: Open the battery door on the bottom of the mouse and check if the battery is inserted correctly. Ensure that the positive and negative ends of the battery align with the markings inside the battery compartment.
4. Change the mouse surface: Try using the mouse on a different surface. Sometimes, reflective or metallic surfaces can interfere with the wireless connection. Remove any metallic objects between the mouse and the Nano receiver.
5. Adjust the distance between the mouse and receiver: Try moving the Nano receiver to a USB port closer to the mouse. If you are using a tower PC, you can visit www.logitech.com/usbextender for a USB extender.
6. Reconnect the mouse with the Nano receiver: For Windows operating systems, you can try reconnecting the mouse with the Nano receiver by launching the Connect utility from www.logitech.com/connect_utility.
If none of the above steps resolve the issue, you may need to contact Logitech customer support for further assistance. You can find their contact information in the manual.
Add New Comment