User Manual Q&AAnswer
Feb 05, 2025 - 10:46 PM
After completing the installation steps, you can verify if the installation is successful by checking the indicator on the Motive Vehicle Gateway. Once you start the vehicle and let it run for approximately two minutes, the right-side indicator on the Motive Vehicle Gateway should start flashing red. This flashing red indicator indicates a successful connection to the vehicle. If the right-side indicator remains solid red (not flashing), it means there might be an issue with the connections. In such cases, it is recommended to recheck the connections and ensure they are properly connected. If the issue persists, you can contact Motive support at 855-434-3564 or email them at support@gomotive.com for further assistance.
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