How do I set up a Wi-Fi network connection using the ARRIS Wi-Fi Cable Modem? (Arris Wi-Fi Cable Modem User Guide)

Answer

manuals.plus

Jan 31, 2025 - 01:49 AM

To set up a Wi-Fi network connection using the ARRIS Wi-Fi Cable Modem, you can follow these steps:

1. Install the Gateway:
- Connect the coaxial cable from the cable wall outlet or RF splitter to the Cable connector on the rear of your SBG10.
- Connect the Ethernet cable from your Ethernet-enabled device to an Ethernet port on the rear of your SBG10.
- Connect the power cord to the Power port on the rear of your SBG10 and plug it into an electrical wall outlet.
- Check the front panel LEDs to ensure all three LEDs are lit solid green.

2. Set Up a Wi-Fi Network Connection:
- Download the ARRIS SURFboard Manager Mobile App from the Apple App Store or Google Play Store using the provided QR code.
- Follow the prompts in the mobile app to configure your Wi-Fi network connection.

- Access the Settings screen on your mobile device and select Wi-Fi, Wireless, or Connections.
- Make sure Wi-Fi or Wireless is turned on.
- Select the SBG10 Wi-Fi network from the list of available networks.
- Enter your Wi-Fi network password (set up during SBG10 activation) and select Join or Connect.

3. Test Your Wi-Fi Network Connection:
- Disconnect the Ethernet cable from your computer and SBG10 if connected.
- Open any web browser on your computer.
- Type a valid URL (e.g., www.surfboard.com) in the web browser address bar and press Enter.

For more detailed instructions and advanced settings, refer to the SURFboard SBG10 User Guide available online at the ARRIS Support website.

Note: If you encounter any issues during the activation process, it is recommended to contact your service provider or ARRIS Technical Support for assistance.