User Manual Q&AAnswer
Jan 31, 2025 - 01:24 AM
If you are having trouble getting your FMI 823 Outland Fire Bowl to ignite, there could be a few potential issues. Here are some troubleshooting steps you can take:
1. Resetting the regulator: Make sure the propane cylinder is closed and the firebowl control xxxx is in the 'OFF' position. Turn the control xxxx to the high flame icon for about 10 seconds without opening the propane cylinder valve. Then, turn the control xxxx back to the off position and disconnect the hose and regulator from the propane tank. Inspect the valve opening of the propane cylinder for any debris or obstruction and clean it if necessary. Tap the regulator on the ground or a hard surface a few times to reset the excess safety device. Reconnect the hose to the propane tank and ensure it is securely hand-tightened.
2. Ignition sequence: Slowly open the valve on the propane cylinder to avoid tripping the excess flow safety device. Proceed with the ignition sequence as outlined in the user guide.
3. Removing obstructions: If the above steps did not solve the issue, there may be an obstruction within the burner or gas valve. Remove the rocks from the appliance and then remove the valve cover by unscrewing the four screws. Inspect the gas valve's orifice for any obstructions and remove them using a small tool. Check the burner tube for blockages such as insect nests or spider webs. Clean the burner ring using a pipe cleaner or compressed air. Ensure the bug screen is not dented inwards and is properly positioned. Reassemble the valve housing and perform a leak test with a soapy water solution.
4. Flame examination: Once the fire bowl is ignited, examine the flame and ensure that the flame height is adjustable.
If you have followed all the steps and are still experiencing issues, it is recommended to contact the manufacturer or customer support for further assistance.
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