User Manual Q&AAnswer
Jan 29, 2025 - 10:37 PM
To connect the Kasa Smart Plug to your Wi-Fi network, please follow these steps:
1. Make sure your mobile device is connected to the same 2.4GHz Wi-Fi network that you want to connect the Smart Plug to. Note that the Smart Plug can only connect to 2.4GHz networks.
2. Download the TP-LINK Kasa app from the App Store or Google Play and launch the app.
3. Follow the in-app instructions to connect the Smart Plug to your network. The app will guide you through the process.
If you're still having trouble connecting the Smart Plug to your Wi-Fi network, here are some troubleshooting steps you can try:
- Make sure the Smart Plug is within the signal range of your Wi-Fi network.
- Check your network connectivity and ensure that your Wi-Fi network is working properly.
- Check for any Wi-Fi interference and try relocating the Smart Plug to another location within the signal range.
- Repeat the app-config process by resetting the Smart Plug and trying to add it again.
- If none of the above steps work, you can try performing a factory reset on the Smart Plug and then attempt to connect it again.
For more detailed instructions and troubleshooting tips, you can refer to the user manual provided with the Kasa Smart HS100 WiFi Smart Plug.
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