User Manual Q&AAnswer
Jan 29, 2025 - 03:59 AM
To format the Micro SD card correctly, please follow these steps:
1. Insert the Micro SD card into your computer.
2. Format the Micro SD card to FAT32 file system.
3. Click the "Setting" icon on the dash cam's screen to enter the menu. If the dash cam is recording video, please stop the recording first.
4. Find the "Format" icon in the menu and click it.
5. Choose "OK" to format the Micro SD card.
Important Note:
- Please use a genuine Micro SD memory card from 32GB to 128GB with a speed rating of class 10 or above.
- If you are using a 64GB or 128GB Micro SD card, please format it to FAT32 on the dash cam first. If you don't know how to format it on the computer, please contact support@cooau.com for more information and help.
- Ideally, the Micro SD card should be formatted every 2 weeks to maximize the lifetime of the memory card.
- Do not remove or insert a Micro SD card when the camera is on. It may damage the card or cause data loss.
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