User Manual Q&AAnswer
Jan 29, 2025 - 03:09 AM
To connect the Anna Bella AB PF1006 Black ZJ01 Wi-Fi Digital Picture Frame to Wi-Fi, please follow these steps:
1. Plug in the power adapter included in the box to turn on the frame.
2. Wait for up to 15 seconds as the AiMOR system loads.
3. Follow the prompts to set up the frame using the touchscreen:
a. Select a language.
b. Connect to a Wi-Fi network and enter the password.
c. Enter your name and the location where you will place the frame.
d. Set the time zone.
4. Once the initial setup is complete, the frame should be connected to Wi-Fi.
If you are experiencing issues with the server connection, please try the following troubleshooting steps:
1. Check your Wi-Fi network: Ensure that your Wi-Fi network is working properly and that other devices can connect to it without any issues.
2. Restart the frame and the Wi-Fi router: Power off both the frame and your Wi-Fi router. Wait for a few minutes, then power them back on.
3. Move the frame closer to the Wi-Fi router: If the frame is located far away from the Wi-Fi router, it may have a weak signal. Try moving the frame closer to the router to improve the connection.
4. Check for any Wi-Fi interference: Other electronic devices or appliances near the frame or Wi-Fi router may cause interference. Move these devices away or turn them off temporarily to see if it improves the connection.
5. Reset the frame: If the above steps do not resolve the issue, you can try performing a factory reset on the frame. This will remove all data and settings, so make sure to back up any important photos or videos before proceeding. To perform a factory reset, go to the "Settings" menu, select "Factory Reset," and follow the on-screen instructions.
If the problem persists after trying these steps, please contact the Anna Bella customer support team for further assistance. The contact information can be found in the user manual.
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