User Manual Q&AAnswer
Jan 29, 2025 - 01:07 AM
To counterbalance your arm on the Innovative Design Works 8318 Large FLEXmount Six in One, please follow the instructions provided in the installation manual. Here is a step-by-step guide:
1. Locate the tension adjustment xxxx on the arm assembly. This xxxx is typically located near the joint where the arm connects to the mounting bracket.
2. Use a suitable tool, such as a screwdriver or Allen wrench, to turn the tension adjustment xxxx clockwise or counterclockwise. Turning it clockwise will increase the tension, while turning it counterclockwise will decrease the tension.
3. Adjust the tension to achieve the desired counterbalance for your monitor. The counterbalance should be set in a way that allows the arm to hold the monitor in the desired position without drifting or sagging.
4. Test the counterbalance by moving the monitor to different positions and ensuring that it stays in place without any excessive movement.
If you are unable to achieve the desired counterbalance using the tension adjustment xxxx , please refer to the troubleshooting section of the instruction manual or contact Innovative Ergonomic Solutions customer service at 800 524 2744 or via email at customerservice@team-ies.com for further assistance.
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