User Manual Q&AAnswer
Jan 27, 2025 - 10:30 PM
There are a few possible reasons why your Kwikset lock may not be unlocking:
1. Incorrect User Code: Double-check that you have entered the correct User Code on the keypad. Make sure to press the Kwikset button after entering the code to initiate the unlocking process.
2. Low Battery: If the lock's batteries are low, it may not have enough power to unlock. Check the LED light on the interior side of the lock. If it is flashing red, it indicates low battery. Replace the batteries with fresh ones to ensure proper power supply.
3. Door Handing Error: If you recently installed or reprogrammed the lock, there might be an error in the door handing setting. Follow the instructions in the manual to set the correct door handing (left or right) for your door. Repeat the process if necessary.
4. Mechanical Issue: It is possible that there is a mechanical issue with the lock itself. Ensure that the lock's components are properly installed and aligned. If needed, refer to the manual for troubleshooting steps or contact Kwikset customer support for further assistance.
Remember to consult the Kwikset 99050-003 Smart Lock Electronic Deadbolt Owner's Guide for detailed instructions and troubleshooting steps specific to your lock model.
Add New Comment