User Manual Q&AAnswer
Jan 24, 2025 - 01:02 AM
Yes, it is possible to connect the Jabra BT2015 Mono Bluetooth Headset to a computer or softphone. However, it is important to note that the Jabra Bluetooth device is primarily optimized for use with mobile devices such as smartphones or tablets. While some users may have success pairing the Jabra Bluetooth device with a computer and connecting to a softphone client like Microsoft Teams, the full functionality of the Jabra device may not be available in this scenario.
To connect the Jabra BT2015 to a computer or unsupported device, make sure that the device supports the Hands Free (HFP) or Headset (HSP) Bluetooth profile, as well as the Advanced Audio Distribution Profile (A2DP) Bluetooth profile. Additionally, ensure that all devices, including the Jabra device, have the latest firmware/software updates installed.
When pairing the Jabra Bluetooth device with a computer or softphone client, follow the same pairing steps as you would with a mobile device. If you encounter any challenges during the connection process, try the following troubleshooting steps:
1. Check that the Bluetooth connection is active on the computer and remove any previous pairings before re-pairing.
2. Reset the Jabra Bluetooth device.
3. Ensure that you have the latest version of the softphone client installed on your computer.
4. Make sure that your Jabra device is selected as the audio device on both your computer and the softphone client.
For more information and detailed instructions, you can refer to the Jabra BT2015 Mono Bluetooth Headset User Manual available at the following link: [User Manual Link](https://www.jabra.in/supportpages/jab...)
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