User Manual Q&AAnswer
Jan 24, 2025 - 12:57 AM
If your NUARL N6PRO2 BR True Wireless Stereo Earbuds are not pairing with your device, there are a few potential reasons for this issue. Here are some troubleshooting steps you can try:
1. Make sure your device's Bluetooth setting is disabled: Before attempting to pair the earbuds, ensure that the Bluetooth setting on your device is turned off. This will allow the earbuds to enter pairing mode.
2. Ensure the earbuds are in pairing mode: Open the charging box lid to automatically put the earbuds in pairing mode. If the LED light on the earbuds is not flashing, try resetting the earbuds by placing them back in the charging case and taking them out again.
3. Manually sync the earbuds: If the earbuds are not automatically syncing, you can try manually syncing them. Double-press both the left and right earbuds at the same time to initiate the pairing process.
4. Check the battery level: If the battery level of the earbuds is low, they may not be able to establish a connection. Ensure that the earbuds are sufficiently charged by placing them in the charging case and confirming that the LED light turns on.
5. Refer to the user manual: If the above steps do not resolve the pairing issue, it is recommended to refer to the NUARL N6PRO2 BR True Wireless Stereo Earphones user guide for further troubleshooting instructions or contact NUARL customer support for assistance.
Please note that these troubleshooting steps are general suggestions and may vary depending on the specific situation.
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