User Manual Q&AAnswer
Jan 24, 2025 - 12:32 AM
If your TWS earbuds are not pairing with your device, there are a few possible reasons and solutions to consider:
1. Make sure your device's Bluetooth setting is disabled: Sometimes, if your device's Bluetooth is already connected to another device or in use, it may not be able to detect the earbuds. Disable Bluetooth on your device and try pairing again.
2. Ensure the earbuds are in pairing mode: Open the charging case and make sure the earbuds are in pairing mode. The earbuds should enter pairing mode automatically when the case is opened. If not, refer to the user manual for specific instructions on how to put the earbuds in pairing mode.
3. Check the battery level of the earbuds: If the battery level of the earbuds is critically low, they may not be able to establish a connection. Ensure that the earbuds are charged by placing them in the charging case and connecting the case to a power source.
4. Try a manual sync: If the automatic pairing is not working, try manually syncing the earbuds. Double-press the left and right earbuds at the same time to initiate the pairing process.
5. Consult the user manual: If none of the above solutions work, refer to the user manual for troubleshooting steps specific to your ZLYJ J8 ANC TWS Bluetooth 5.2 Earphones. The manual may provide additional information or instructions to resolve pairing issues.
If you have followed these steps and are still unable to pair your TWS earbuds, it is recommended to contact the manufacturer's customer support for further assistance.
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