Answer
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Jan 23, 2025 - 09:25 PM
To manually update the firmware on your Jabra PanaCast 50 Grey Video Bar using Jabra Direct, please follow these steps:
1. Make sure you have the latest version of Jabra Direct installed on your computer.
2. Turn on your Jabra PanaCast 50 Grey Video Bar and connect it to your computer using the appropriate method (USB cable, Jabra Link Bluetooth adapter, or Jabra Link DECT adapter).
3. Open Jabra Direct and select your device from the list. If a firmware update is available, you will see an "Update now" button.
4. Click on the "Update now" button or go to the "Updates" icon in the left menu to open the Updates window.
5. In the Updates window, you will see your listed device. Click on "Update" next to your device to open the update dialog.
6. Select your preferred language from the drop-down menu and click on "Update". It is important not to disconnect your device during the update process.
7. Follow any on-screen instructions to complete the firmware update. Make sure to carefully read and follow all instructions provided.
Note: The images and text in Jabra Direct may vary slightly depending on your specific device and software updates.
In case the firmware update is unsuccessful and you receive a notification dialog, follow these steps to recover from the unsuccessful update:
1. Click "Ok" on the notification dialog.
2. Next to your listed device in the Updates window, click on "Recover" to open the update dialog.
3. Click on "Update" to start the recovery process. Do not disconnect your device during the update.
4. Follow any instructions provided to complete the firmware recovery update.
If the recovery firmware update is not successful, it is recommended to contact Jabra Support. You can find the relevant contact information on the product support page for your Jabra PanaCast 50 Grey Video Bar.
Please note that the images and text provided in the manual are for guidance purposes and may vary depending on your specific device and software updates.
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