How do I update the firmware on my Jabra Evolve 40 UC Mono USB-C Professional Headset using Jabra Direct? (Jabra Evolve 40 USB-C Bt Headset Instruction Guide)

Answer

manuals.plus

Jan 23, 2025 - 05:20 AM

To manually update the firmware on your Jabra Evolve 40 UC Mono USB-C Professional Headset using Jabra Direct, please follow these steps:

1. Make sure you have the latest version of Jabra Direct installed on your computer.

2. Turn on your Jabra Evolve 40 headset and connect it to your computer using the USB-C cable.

3. Open Jabra Direct on your computer and select your Jabra Evolve 40 headset from the list of connected devices. If a firmware update is available, you will see an "Update now" button.

4. Click on the "Update now" button (or the Updates icon on the left menu) to open the Updates window.

5. In the Updates window, you will see your Jabra Evolve 40 headset listed. Click on the "Update" button next to your device to open the update dialog.

6. From the drop-down menu, select your preferred language and click on the "Update" button. It is important not to disconnect your device during the update process.

7. Wait for the firmware update to complete. Follow any on-screen instructions that may appear to complete the update.

Note: The images and text provided in the manual may vary slightly from what you see on your screen, as they are for guidance purposes only.

If the firmware update is unsuccessful, a notification dialog will open. Click "Ok" and then click on the "Recover" button next to your device in the Updates window.

Click on the "Update" button in the update dialog and wait for the recover firmware update to complete. Follow any instructions that may appear to complete the update.

If the recover firmware update is also unsuccessful, it is recommended to contact Jabra Support for further assistance. You can find the relevant contact information on the product support page for your Jabra Evolve 40 headset.

Please note that it is important to follow the instructions carefully and not disconnect your device during the firmware update process to avoid any potential issues.

For more information and visual guidance, you can refer to the official Jabra support page for the Jabra Evolve 40 UC Mono USB-C Professional Headset: [Link to Jabra Support Page](https://www.jabra.com.au/supportpages...)