User Manual Q&AAnswer
Jan 21, 2025 - 09:58 PM
The GLACIER BAY G15 Smart Toilet with Antimicrobial Protected Seat comes with a one-year limited warranty for commercial installation and a three-year limited warranty for residential installation. The warranty covers defects in materials and workmanship during normal use when the product is properly installed and serviced. The warranty is only applicable to the original purchaser of the product and is not transferable to any third party. It is important to note that the warranty does not cover damages or losses resulting from natural calamities, accidents, unreasonable use, misuse, abuse, negligence, improper care or maintenance, sediments or foreign matter in the water system, water quality in the region, improper installation or installation in a harsh or hazardous environment, electrical surges or lightning strikes, normal wear and tear, or damage caused by the use of certain cleaners or scrubbers. To make a warranty claim, the manufacturer requires necessary information such as photos or videos demonstrating the reported issue, purchase order number, production date, or tracking information. It is also important to ensure that the warning label on the seat is intact, as a broken or missing label voids the warranty. The warranty provides specific legal rights, and additional rights may vary depending on the state, province, or country.
Add New Comment