User Manual Q&AAnswer
Jan 16, 2025 - 05:05 AM
To pair your Jabra Evolve 65+ UC Stereo Bluetooth office headset with your computer or softphone, follow these steps:
1. Ensure that your computer or softphone supports the Hands-Free (HFP) or Headset (HSP) Bluetooth profile, as well as the Advanced Audio Distribution Profile (A2DP) Bluetooth profile.
2. Make sure that both your computer and Jabra headset have the latest firmware/software updates installed.
3. Activate the Bluetooth connection on your computer.
4. Remove any previous pairings between your Jabra headset and the computer or softphone.
5. Reset your Jabra headset by turning it off and then on again.
6. Put your Jabra headset in pairing mode. Refer to the user manual for specific instructions on how to do this.
7. On your computer or softphone, go to the Bluetooth settings and search for available devices.
8. Select your Jabra headset from the list of available devices.
9. Follow any on-screen prompts to complete the pairing process.
10. Once the pairing is successful, ensure that your Jabra headset is selected as the audio device on both your computer and the softphone client.
If you encounter any issues during the pairing process or while connected to a computer or softphone client, you can try troubleshooting steps such as checking the Bluetooth connection, re-pairing, resetting the Jabra device, installing the latest version of the softphone client, and ensuring that the Jabra device is selected as the audio device on both the computer and the softphone client.
For more detailed instructions and troubleshooting tips, refer to the user guide provided with your Jabra Evolve 65+ UC Stereo Bluetooth office headset.
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