User Manual Q&AAnswer
Jan 09, 2025 - 11:02 PM
There could be a few reasons why your Bose 315351-0010 wired headphones are not functioning properly. Here are some troubleshooting steps you can try:
1. Check the audio jack: Make sure there is no dirt or debris blocking the audio jack on your device. Use a can of compressed air or blow into the jack to clean it. You can also try using a cotton swab with a few drops of alcohol to clean the jack.
2. Check the headphone cables: Inspect the headphone cables for any visible damage or wear. If you notice any frayed or damaged wires, it may be causing connectivity issues. In this case, you may need to replace the cables.
3. Test with another device: Try connecting your headphones to a different device, such as a smartphone or computer, to see if they work. This will help determine if the issue is with your headphones or the original device you were using.
4. Contact Bose support: If the above steps do not resolve the issue, it is recommended to reach out to Bose customer support for further assistance. They will be able to provide specific troubleshooting steps or guide you through the warranty process if necessary.
Please note that the information provided here is based on the specifications and features mentioned in the Bose 315351-0010 On-Ear Headphones operational manual. For more detailed and accurate troubleshooting steps, it is always best to refer to the official manual or contact the manufacturer directly.
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