User Manual Q&AAnswer
Jan 09, 2025 - 10:52 PM
There could be several reasons why your wired Bose FBA-715594-0010 headphones are not working. Here are some troubleshooting steps you can try:
1. Check the audio jack: Ensure that the audio jack on your device is not blocked by dirt or debris. You can clean the jack by blowing into it or using a can of compressed air. You can also try using a cotton swab with a few drops of alcohol to clear out any debris.
2. Test with another device: Connect your headphones to a different device, such as a computer or another smartphone, to see if they work. If they do, the issue may be with your original device.
3. Check audio settings: Verify that the audio output settings on your device are correctly configured to use headphones. Sometimes, the audio may be set to play through the device's speakers instead of the headphone jack.
4. Restart the device: Try restarting your device to reset any software issues that may be causing the problem.
5. Contact customer support: If none of the above steps resolve the issue, it is recommended to reach out to Bose customer support for further assistance. They can provide specific troubleshooting steps or arrange for repairs if necessary.
Please note that the information provided is based on the general troubleshooting guidelines and may vary depending on the specific circumstances. It is always best to refer to the instruction manual or contact the manufacturer for accurate and detailed support.
Add New Comment