Answer
Jan 07, 2025 - 09:12 PM
The Cartridge Filter and Check Valve in your SoClean 2 should be replaced every 6 months, or as indicated by the reminder message on the display. These parts wear out over time due to regular use. To ensure the authenticity of your replacement parts, please purchase the Cartridge Filter Kits from SoClean® only. You can purchase the Cartridge Filter and Check Valve together in a Cartridge Filter Kit (PN1207UNI). When replacing the Cartridge Filter and Check Valve, make sure to remove the clear plastic wrapper and blue tape from the Cartridge Filter, confirm that the Check Valve arrows are facing the correct direction, and reset the Filter countdown by pressing the manual and hourglass buttons at the same time for about 3-5 seconds. This will ensure that your SoClean 2 continues to maintain your sleep equipment effectively. For further assistance or to reorder supplies, you can contact your authorized reseller or visit SoClean.com.
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