User Manual Q&AAnswer
Jan 03, 2025 - 08:10 PM
To synchronize the remote transmitter with the receiver collar, follow these steps:
1. Make sure that both the remote transmitter and receiver collar are fully charged and turned on.
2. Press and hold the power button on the receiver collar for about 5 seconds. The receiver collar will beep, and the red LED will start flashing rapidly.
3. While the red LED is flashing, send any correction command from the remote transmitter. We recommend using the vibration command by pressing and holding the vibration button on the remote until you feel the collar vibrating. If no command is sent, the flashing will stop after 10 seconds.
4. The system is now resynchronized. Test it by sending any command to the receiver collar.
If you have two collars, repeat the above steps for both collars on channel 1 and channel 2.
If you're still experiencing issues with synchronization, make sure that both devices are within range of each other and that there are no obstructions or interference. You can also refer to the troubleshooting section of the manual or contact PetSpy customer support at support@petspystore.com for further assistance.
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