User Manual Q&AAnswer
Jan 03, 2025 - 03:00 AM
There could be a few reasons why only one of your Nutek wired earphones is working. Here are some troubleshooting steps you can try:
1. Check the audio settings: Verify that the mono option is turned off in the audio properties of your device. Sometimes, the audio output may be limited to one ear if the mono option is enabled.
2. Ensure balanced volume levels: Make sure the voice volumes on both earbuds are equal. Some devices allow you to adjust the balance between left and right channels. Ensure that the balance is centered or adjusted to your preference.
3. Check the earphone connection: Ensure that the 3.5mm plug is fully inserted into the audio port of your device. Sometimes, a loose connection can result in audio only playing through one earphone.
4. Test with another device: Try connecting the earphones to a different device to see if the issue persists. This will help determine if the problem lies with the earphones or the original device you were using.
If none of these steps resolve the issue, it is possible that there may be a defect with the earphones. In such cases, it is recommended to contact Nutek customer support or refer to the warranty information provided with the product for further assistance.
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