User Manual Q&AAnswer
Jan 01, 2025 - 02:57 AM
To set up the Google Nest WiFi AC1200 Add-on Point Range Extender, follow these steps:
1. Ensure that you have a WiFi router from Nest and any additional WiFi devices you want to add (Nest WiFi points, Google WiFi points, or Nest WiFi routers).
2. Make sure you have a Google account and a compatible mobile device, such as an Android phone or tablet running Android 8.0 or later, or an iPhone or iPad running iOS 14.0 or later.
3. Install the latest Google Home app on your mobile device, which is available for iOS and Android.
4. Ensure you have internet access.
5. If your internet service provider employs VLAN tagging, you may need additional tools to configure your network. Check with your ISP for guidance on setting up VLAN tagging.
6. Connect your modem (not provided) to your WiFi router.
7. Temporarily disable any VPN on your phone's settings.
8. Plug in the Google Nest WiFi AC1200 Add-on Point Range Extender in the desired location.
9. Open the Google Home app on your mobile device.
10. Follow the on-screen instructions in the app to set up your point. This includes selecting the location of the point and connecting it to your WiFi network.
If you encounter any issues during the setup process, you can try the following troubleshooting steps:
- Unplug and replug your modem, router, and point.
- Ensure that all access points are plugged in and connected to the same WiFi network.
- Make sure you meet all the prerequisites mentioned in the setup instructions.
- Perform a factory reset on your router or point.
- Contact the helpline for further assistance.
For more detailed instructions and troubleshooting tips, refer to the operational manual provided with the Google Nest WiFi AC1200 Add-on Point Range Extender.
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