User Manual Q&AAnswer
Dec 31, 2024 - 12:14 AM
There could be a few reasons why your microphone is not working when the headphones are plugged in. One possible reason is that the headphone jack may be loose, causing the plug to come out easily or not make proper contact with the conductors. This can prevent the microphone from functioning correctly. To resolve this, try inserting the plug firmly into the headphone jack and ensure it is securely connected.
Another possibility is that the sound settings on your device may be causing the issue. Check the sound settings and make sure the call or media volume is not set too low or muted. Adjust the volume settings accordingly to ensure the microphone is not being blocked or silenced.
Additionally, dust particles can accumulate and clog the microphone, affecting its performance. Try cleaning the microphone area gently with a soft cloth or compressed air to remove any debris that may be obstructing the microphone.
If the above solutions do not resolve the issue, there may be a problem with the headset itself. In this case, you may need to contact HamiltonBuhl customer support for further assistance or consider getting a replacement headset if it is still under warranty.
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